Reference

Legal terms for India accounts

hx711 sets out the legal terms that apply when you open and use an account from India.

India accountsLocal lawData useCookiesAccount changes
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hx711 Legal terms for India accounts
CONTACT ROUTES

How to reach us

For legal requests, use the contact path that matches your issue. Email works for account corrections and data requests; the form works when you want us…

Email Send your request from the email tied to the account, mention the page or…
Web form Use the form when you need a correction, access check, or deletion request.
Postal mail If your matter needs a signed paper trail, post your letter with the account…
DATA AND ACCESS

How we handle records

We collect only the details needed to open and run the account: contact data, login history, device signals, and payment records.

Data handling

We collect only the details needed to open and run the account: contact data, login history, device signals, and payment…

Cookies

Cookies let us remember session state, keep pages stable, and spot unusual activity.

Account security

We keep account access protected with device checks, password rules, and confirmation steps for sensitive changes.

Retention

We keep records for as long as needed to handle the account, settle disputes, meet legal duties, and complete verification.

Change requests

To request a change, contact us with the same details used on the account and explain what should be corrected.

Contact match

If you need access, correction, or deletion, send the request through the listed contact path and wait for our reply.

Legal questions you may ask

This section answers the questions we hear most about account records, access, corrections, and contact routes. If your situation is tied to local law, the answer may change by region, so we check the account and the request together before we act. When we need more proof, we ask only for what is needed to complete the legal step.

We keep the details needed to open, run, and secure the account: name, contact details, login history, device signals, and transaction records. We do not keep more than we need for legal checks and account handling.

Cookies help us remember your session, keep the page state stable, and spot unusual activity. They also help us route your requests correctly. You can clear them in your browser, but some parts of the account may not load as expected.

Send the request from the contact method linked to the account, tell us what needs to change, and include any proof we ask for. We check the record first, then make the change where law allows.

We keep records for as long as needed to run the account, resolve disputes, meet legal duties, and complete verification. After that period, we delete or anonymise them where local rules allow.

Yes, if the request does not match the account record, lacks enough proof, or conflicts with a legal duty. When that happens, we tell you what we need so you can send a fresh request.

Access depends on local law and is available where local law permits. If your region does not permit use, you should not try to open or use the account, and we may block the attempt.

Use email for records and correction requests, the form for quick routing, or postal mail when you need a signed paper trail. Use the same account details so we can verify the request.

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