Reference

Privacy Policy for India Accounts

hx711 keeps this page focused on how we collect, use, store and share your personal data when you open an account, move funds or contact us.

Data UseCookiesAccess RequestsSession Records

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What This Policy Covers

hx711 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to the personal data you share when you create or use an account, contact support, or move money through UPI, Paytm, PhonePe or Google Pay. We use that data to run account checks, confirm transfers, answer disputes, stop misuse and meet legal duties

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that apply to us in India or elsewhere. We may also use device details, session logs and cookies to remember your language choice, keep sign-in stable and spot unusual access. Where we work with service partners, they process data only for the task we assign. Access
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or eligibility depends on local law and is available where local law permits. If you want to correct, copy or delete data, send the request from the channel tied to your account and we will handle it under the rules that apply to you.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REQUEST PATHS

How to Contact Us

If you want to ask about your data, the quickest path is the help chat inside your account.

CONTROL POINTS

How We Handle Your Data

We keep this area practical. We collect only the details needed to create and manage your account, process transfer records and answer support requests.

Data minimisation

We ask for the details needed to create your account, check transfers and respond to requests.

Cookie use

Cookies help us keep your session, language and device choice in place.

Access control

Only staff who need the data for account care, transfer checks or legal work can see it.

Retention

We keep records for the period needed to run the account, settle disputes and meet legal duties.

Change requests

Use the contact path in your profile to ask for a copy, correction or deletion.

Third parties

If a partner helps with hosting, payment checks or support tools, it may see only the data needed for that…

Common Privacy Questions and Answers

These questions cover the parts of the policy you are most likely to check first: what we collect, how long we keep it, how cookies work and how to ask for changes. If something still feels unclear, use the contact path in your account so we can verify the request and reply through the same route. Where local law sets limits, those limits apply.

We collect the details you enter for your account, the device and browser signals needed to keep sessions stable, and transfer records for UPI, Paytm, PhonePe or Google Pay. We use them only for account operation, support and legal duties.

Yes. Send the request from the email or form linked to your account, then we will check identity and share what local law allows. Some records may stay out of reach if a legal duty requires us to keep them.

We keep each record for the time needed to run the account, settle disputes, meet tax or legal duties, and protect against misuse. After that, we remove it or block access under our retention process.

Cookies remember session state, language choice and device settings. They do not give away your account on their own, and you can clear them in your browser, though some settings may need to be set again.

Only staff who need it for account care, transfer checks, support or legal work can see it, and only through role-based access. Any partner we use gets the smallest set needed for its task.

Use the contact path in your profile or the email tied to your account. Tell us what should change, and we will confirm your identity before acting where local law permits.

If we update the policy, we post the new version and may ask you to accept it before further use. The date on the page helps you see the latest version.

Privacy Policy for India Accounts

How to Contact Us

How We Handle Your Data

Data minimisation

Cookie use

Access control

Retention

Change requests

Third parties

Common Privacy Questions and Answers

01 What personal data do you collect?

02 Can I ask for a copy of my data?

03 How long do you keep my records?

04 Do cookies change my privacy choices?

05 Who can see my data?

06 How do I ask for a correction or deletion?

07 What happens when this policy changes?

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